Privacy policy
Effective Date: 23/01/2024
Introduction:
Melrose Haus ("we", "us", or "our") operates the melrosehaus.com website (the "Site"). We respect your privacy and are committed to protecting the personal information you may provide us through the Site. This Privacy Policy explains what information may be collected on our Site, how we use this information, and under what circumstances we may disclose the information to third parties.
Information We Collect:
- Device Information: We collect information about the device you use to access the Site, including the web browser version, IP address, time zone, and some of the cookies installed on your device. We use this information to load the Site accurately for you and to perform analytics on Site usage to optimize our service.
- Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We use this information to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations).
- Customer Support Information: We collect information that you provide us when you contact us for customer support. This information is used to provide customer support and to improve our Site and services.
Use of Personal Information:
We use the Personal Information we collect to provide and improve our services, including to fulfill your orders, process payments, and provide customer support. We may also use this information to communicate with you about new products, services, and offers.
Sharing of Personal Information:
We share your Personal Information with third parties to help us provide our services. For example, we use Shopify to power our online store, and we may share your Personal Information with service providers to fulfill orders, process payments, and provide customer support.
Your Rights:
If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using the contact information provided below.
Cookies:
We use cookies to optimize your experience on our Site and to provide our services. You can control and manage cookies through your browser settings.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us:
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at
customerservice@melrosehaus.com
or by mail at:
Melrose Haus
82A James Carter Road
Introduction:
Melrose Haus ("we", "us", or "our") operates the melrosehaus.com website (the "Site"). We respect your privacy and are committed to protecting the personal information you may provide us through the Site. This Privacy Policy explains what information may be collected on our Site, how we use this information, and under what circumstances we may disclose the information to third parties.
Information We Collect:
- Device Information: We collect information about the device you use to access the Site, including the web browser version, IP address, time zone, and some of the cookies installed on your device. We use this information to load the Site accurately for you and to perform analytics on Site usage to optimize our service.
- Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We use this information to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations).
- Customer Support Information: We collect information that you provide us when you contact us for customer support. This information is used to provide customer support and to improve our Site and services.
Use of Personal Information:
We use the Personal Information we collect to provide and improve our services, including to fulfill your orders, process payments, and provide customer support. We may also use this information to communicate with you about new products, services, and offers.
Sharing of Personal Information:
We share your Personal Information with third parties to help us provide our services. For example, we use Shopify to power our online store, and we may share your Personal Information with service providers to fulfill orders, process payments, and provide customer support.
Your Rights:
If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using the contact information provided below.
Cookies:
We use cookies to optimize your experience on our Site and to provide our services. You can control and manage cookies through your browser settings.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us:
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at
customerservice@melrosehaus.com
or by mail at:
Melrose Haus
82A James Carter Road
Mildenhall,
Suffolk
IP28 7DE
United Kingdom
This Privacy Policy was last updated on 23/01/2024.
United Kingdom
This Privacy Policy was last updated on 23/01/2024.